Why Viva Riviera?
Our team makes every effort to ensure that your stay with us passes place in the best conditions.
In order to best answer your questions, here is a collection of the most frequently asked requests and our answers.
- How’s my check-in going? I may arrive late in the day, is it a problem to register? How and where can I get the keys to the apartment?
We work with theFlorian Hotel. This collaboration allows you to offer a 24-hour reception every day. So you will always find someone to welcome you, advise you and assist you if needed. Our reception is located near our apartments, right in the centre of Cannes at 8 rue du Commandant André. All the formalities of your arrival take place in the same place, at our reception. You can pick up the keys to your apartment, meet our team, make the settlement.
In short, your check-in is easy and you have no constraints in relation to your arrival time.
- Can I get a cleaning service during my stay?
Concerned about your well-being, our cleaning team cleans your apartment in preparation for your arrival. It is also possible to use their service during your stay for an additional fee.
- What time do I have to leave? Where can I drop off the keys to the apartment?
In order to offer our apartments in the best conditions, the apartment must be vacated before 11am on the day of departure. You can drop off the keys at the reception of the Florian Hotel. If you want to enjoy your day in Cannes, a free luggage service is offered at the Florian Hotel, our partner, at 8 street Commandant André in Cannes.
- Why choose an apartment over a hotel?
Come and experience a unique experience in our apartments located in the centre of Cannes, close to the sea and the Palais des Festivals. Make the most of your accommodation with its fully equipped kitchen and prepare delicious meals to enjoy convivial moments with family or friends. An apartment is also an ideal solution for organizing a meeting or meeting with employees. In addition, staying in an apartment allows you to save on restaurant outings!
- What means of payment are accepted by Viva Riviera?
At Viva Riviera, you can pay by: Visa card, Mastercard, Maestro, bank transfer (expenses at your expense), French cheques, holiday vouchers as well as by cash.
- What can I do in Cannes? Do you have any activities to offer me?
At Viva Riviera, we are committed to sharing our territory with you. For us, a stay does not stop at accommodation. That’s why we organize activities to make you discover Cannes and the French Riviera through our eyes! For any information, advice, please visit our Activities page or contact us.
- Why Viva Riviera?
We are an apartment rental company located in the heart of Cannes. The Viva Riviera team is a dynamic team with customer satisfaction as its main leitmotif. Also, in order to guarantee the quality of our services and our apartments,we have adhered to the Only Cannes Charter drawn up by the city of Cannes.
- Need assistance, advice during your stay?
Our reception located at 8 street Commandant André in Cannes is open 24 hours a day, 7 days a week. In this way, we remain at your disposal to best meet your needs.
Don’t hesitate, book your accommodation with us! We hope to welcome you very soon!
